Summary: We operate as a security and connectivity services integrator. We do not host or process customers’ operational data in our own systems. Any limited administrative information we handle (e.g., contact details, account setup data) is minimized, protected, and used only to deliver our contracted services.
1. Scope
This Privacy Policy covers personal information we handle in connection with our website (omniteccyber.com) and our business operations (e.g., client onboarding, support, billing). For the third‑party platforms we configure and support for clients (e.g., security, monitoring, connectivity tools), customer data remains within those providers’ environments; our access is limited to the extent necessary to deliver services under our agreement.
2. What We Collect
We aim to collect the minimum information required to provide our services. Categories may include:
- Contact & Account Setup — name, business email, phone, role, and configuration preferences you provide.
- Support & Communications — messages, tickets, and related context when you contact us for help.
- Billing — business billing contacts and transaction metadata (we rely on third‑party processors for payments).
- Technical — basic device or usage metadata (e.g., IP address, timestamps, user‑agent) from our website or support tools for security and troubleshooting.
We do not ingest or host customers’ operational datasets in our own systems.
3. How We Use Information
- Provide, secure, and support our services to you.
- Set up and administer accounts, configurations, and authorized access.
- Communicate about updates, maintenance, or changes to services.
- Process invoices and manage business records.
- Detect, prevent, or investigate security incidents or fraud.
- Comply with legal obligations and enforce agreements.
We do not sell or share personal information for cross‑context behavioral advertising.
4. Where Data Lives
Customer data for the platforms we configure remains within those third‑party providers’ environments; many offer data residency options you control. Any limited administrative data we hold is stored in reputable cloud services hosted in the United States.
5. Retention & Deletion
We retain administrative information only as long as needed to provide services and meet legal/accounting requirements. Upon request, we will delete or anonymize eligible information. For data held in third‑party platforms, deletion is managed within those systems based on your configuration.
To request deletion, email us at privacy@omniteccyber.com.
7. Security
We apply reasonable and appropriate safeguards, including encryption in transit (TLS), strong authentication, role‑based access controls, least‑privilege permissions, and logging. We also limit what we collect and retain. No system can be 100% secure; if we learn of a security issue affecting your information, we will notify you consistent with applicable laws and our agreements.
8. Your Privacy Rights (GDPR/CCPA)
EU/UK GDPR
Where applicable, you may have rights to access, correct, delete, restrict, object to processing, or receive a copy of your information (data portability). You may also lodge a complaint with your local supervisory authority. To exercise rights, contact us at privacy@omniteccyber.com.
California (CCPA/CPRA)
We do not sell or share personal information for cross‑context behavioral advertising. Subject to exceptions, California residents may request to know, access, correct, or delete personal information we hold. Submit requests to privacy@omniteccyber.com. We will not discriminate against you for exercising your rights.
10. Children’s Privacy
Our services are directed to business users and are not intended for children under 13. If you believe a child provided personal information to us, please contact us so we can delete it.
11. Cross-Border Data Transfers
OmniTec Cyber Services is based in the United States. Any limited administrative data we handle is stored in U.S.-hosted systems. If cross-border transfers are required (e.g., when customers or partners are located outside the U.S.), we use secure transfer methods and rely on appropriate legal safeguards, such as standard contractual clauses or equivalent mechanisms. For customer operational data within third-party platforms, cross-border transfers are managed through those providers’ compliance frameworks and customer configuration options.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes. Material updates will be highlighted on this page.
13. Contact Us
Questions or requests? Email privacy@omniteccyber.com. If you prefer, you may also write to us at: OmniTec Cyber Services, [Your Mailing Address].
Controller for website and business operations: OmniTec Cyber Services. For third‑party platforms we configure, your organization remains the controller and those providers act as processors under your direction.